Terms and Conditions
Royalzino Casino Terms and Conditions
These Terms and Conditions govern the relationship between you and Royalzino Casino and apply to your access to the website, registration, gameplay, bonuses, payments, withdrawals, and all related services. By creating an account or using the platform, you confirm that you have read, understood, and agreed to these Terms. The Terms are designed to ensure a fair, secure, and transparent playing environment while protecting both players and the operator.
Eligibility, Age Requirement, and Jurisdiction
Royalzino Casino is intended for adults only. By using the website, you confirm that you meet the legal gambling age in your jurisdiction and that online gambling is permitted where you are located. It is your responsibility to ensure that your participation complies with local laws and regulations. Royalzino Casino may restrict access from certain countries or territories where online gambling is prohibited or where regulatory requirements cannot be met.
Account Registration and Player Responsibilities
To play, you must create an account using accurate, complete, and up-to-date personal information. Your account is personal and may only be used by you. You are responsible for keeping your login details secure and for all activity carried out under your account. If you believe your account has been accessed without authorization, you should contact customer support immediately and take steps to secure your credentials. Royalzino Casino may suspend accounts where misuse, suspicious activity, or violations of these Terms are detected.
Identity Verification and KYC Checks
To protect players and ensure secure payments, Royalzino Casino may request identity verification before processing withdrawals or when certain risk indicators are triggered. Verification may include proof of identity, proof of address, and payment ownership confirmation. Royalzino Casino states that verification is typically completed within a short review window once documents are submitted correctly. Providing accurate documents promptly helps ensure smooth withdrawals and avoids delays related to compliance checks.
Deposits, Payments, and Accepted Methods
Deposits must be made using payment methods that belong to you. Royalzino Casino supports a variety of deposit options such as bank cards, e-wallets, bank transfers, and cryptocurrencies. Deposits are generally processed quickly, with method-dependent processing times. You agree not to use third-party payment methods, stolen funds, or payment systems that do not match your verified identity. If payment irregularities occur, Royalzino Casino may request additional checks or restrict withdrawals until the issue is resolved.
Withdrawals, Minimum Cashout, and Processing Time
Withdrawals are subject to security checks and verification requirements. Royalzino Casino lists a minimum withdrawal threshold of €50 and a typical processing time of 0–24 hours depending on method and account status. Some payment methods may have additional processing time based on banking networks or provider rules. Royalzino Casino may apply responsible controls, including withdrawal reviews and transaction monitoring, to protect players and prevent fraud. Where applicable, withdrawal limits may apply within daily or monthly ranges based on account history and verification level.
Bonuses, Promotions, and Wagering Requirements
Bonuses and promotions are offered to enhance gameplay and are subject to specific bonus conditions. Royalzino Casino lists a welcome offer up to €1,500 plus 250 free spins, with a stated wagering requirement of 40x for bonus funds. Bonuses are typically tied to minimum deposits and may require the bonus to be activated before gameplay. Bonus-related winnings may be restricted until wagering requirements are completed, and some games may contribute differently to wagering progress depending on the promotion rules. If a bonus is abused or claimed in a way that violates intended rules, Royalzino Casino may void the bonus, remove winnings related to the promotion, or restrict promotional access.
Free Spins, Missions, Cashback, and Loyalty Rewards
Promotional features such as free spins, missions, cashback, and loyalty rewards are designed to create ongoing player value. Royalzino Casino describes daily missions that can award free spins and a loyalty system with a VIP structure of 10 levels, including cashback that can reach up to 25% depending on tier. These rewards are subject to eligibility rules, time windows, and promotional terms. Rewards earned through missions or cashback programs may have specific wagering or conversion rules before withdrawal is permitted, depending on how they are credited to your account.
VIP Club and Tier Benefits
Royalzino Casino provides a tiered VIP program with 10 levels. Benefits may include improved cashback, personalized missions, priority support handling, and access to exclusive tournaments. VIP benefits are earned through ongoing activity and loyalty progression, and the structure may differ by player profile, region, or account status. Royalzino Casino may adjust VIP qualification criteria or benefits to ensure program fairness, prevent abuse, and comply with regulatory requirements.
Game Rules, Fair Play, and Provider Terms
All games on Royalzino Casino operate under the rules and payout structures defined by their software providers. Players are responsible for understanding the rules of each game before wagering. Royalzino Casino may provide access to game demos or information panels to support informed play. Gameplay must remain fair and must not involve cheating, exploiting technical errors, using automated tools, or colluding with other users. If abnormal play patterns are identified, Royalzino Casino may investigate the account, cancel related winnings, and restrict access to the platform.
Tournaments, Competitions, and Prize Pools
Royalzino Casino may run tournaments and competitions, including weekly prize pools such as the stated €50K weekly tournaments. Tournament terms typically define eligibility, scoring rules, game contribution requirements, and payout timelines. Tournament participation must be fair, and any attempt to manipulate ranking systems, exploit mechanics, or create multiple accounts can result in disqualification and account restrictions.
Restricted Activities and Prohibited Behavior
Royalzino Casino prohibits the use of multiple accounts, false identity information, fraudulent payment activity, abuse of promotions, and any form of unlawful conduct. You agree not to use the platform for money laundering or for transferring funds between payment methods without genuine gameplay. Where suspicious behavior is detected, Royalzino Casino may request additional verification, freeze withdrawals, reverse payments where legally permitted, or suspend the account pending investigation.
Dormant Accounts and Account Closure
If an account remains inactive for an extended period, it may be classified as dormant. In such cases, Royalzino Casino may apply administrative actions consistent with its policies and legal obligations. Players can request account closure at any time by contacting customer support. Where required, remaining balances are handled according to verification rules and withdrawal thresholds. Self-exclusion requests are treated as responsible gaming measures and may remain active for the selected duration.
Technical Issues, Errors, and Service Availability
Royalzino Casino aims to provide uninterrupted service, but technical interruptions may occur due to maintenance, provider outages, or unexpected system faults. In the event of errors affecting game results, balances, bonus credits, or transactions, Royalzino Casino may correct the issue to reflect the intended outcome based on available logs and game provider reports. Where a game malfunction results in incorrect payouts or incorrect balances, the platform may void affected transactions in accordance with standard industry practice.
Intellectual Property and Website Use
All site content, branding, logos, and platform design elements are protected by intellectual property rights. You may not copy, reproduce, modify, or distribute any part of the website without authorization. You may use the site only for personal entertainment and lawful participation in gaming services, and not for commercial purposes or unauthorized content extraction.
Privacy, Data Handling, and Security Standards
Royalzino Casino states that it uses 256-bit SSL encryption to protect data transmission. Personal information may be collected for account administration, verification, payment processing, fraud prevention, and responsible gaming compliance. Data handling practices are governed by the platform’s Privacy Policy and applicable regulations. By using the service, you consent to the processing of your personal data as required to provide and secure the service.
Responsible Gaming and Player Protection
Royalzino Casino encourages responsible play and provides tools to help players control their activity. Players can use self-management features such as deposit limits, session controls, and self-exclusion. If gambling stops feeling enjoyable, players are encouraged to seek independent support. Responsible gaming is designed to keep play healthy, balanced, and safe for every user.
Complaints, Disputes, and Support Process
If you have a complaint or dispute, you should contact customer support first, providing clear details of the issue. Royalzino Casino may request additional information and will review the matter using platform logs, payment records, and relevant data. Where a dispute involves game outcomes, the decision may be guided by game provider records and internal technical evidence. Royalzino Casino aims to handle disputes transparently and within reasonable timeframes.
Changes to Terms and Conditions
Royalzino Casino may update these Terms and Conditions to reflect regulatory changes, service improvements, security updates, or business requirements. Updated Terms take effect once published on the website. Continued use of the platform after changes are published indicates acceptance of the revised Terms. Players are encouraged to review the Terms periodically to stay informed.
Age Restrictions
You must be 18 years or older (or the legal gambling age in your jurisdiction) to play. By registering, you confirm you meet the age requirement. Accounts of underage users will be closed and any winnings forfeited.
Deposits & Withdrawals
Royalzino supports payment via credit/debit cards, e-wallets, and cryptocurrencies (e.g., Bitcoin, Tether, Litecoin, Dogecoin). Some local or regionally restricted methods may vary.
For welcome-offer purposes, qualifying deposits range from $30 to $700 (or currency equivalent).
Withdrawal processing depends on the method — crypto/e-wallets are fastest, while bank/card transfers may require several business days.
Bonuses & Promotions
Royalzino Casino offers a variety of bonuses and promotions. Each promotion includes specific terms regarding eligibility, wagering requirements, time limits, and valid games. You must satisfy the terms of each offer to claim or withdraw associated rewards.
Wagering Requirements
The standard “Wager Lock” welcome path has a 40× wagering requirement on the bonus.
Alternative “No-Wager” path releases bonus amount gradually via play (1% of bets × 20%) with no wagering requirement on released amounts. If play-through is not met under required timelines, bonuses may expire or be revoked.
Game Selection
Royalzino offers a diverse game library including slots, table games, and live dealer titles. Some featured games are Sugar Rush, Gates of Olympus, and Wolf Gold. Games are provided by recognized software providers and audited for fairness.
Responsible Gaming
Royalzino Casino encourages responsible play. Self-exclusion, deposit limits, and session reminders are available to help you maintain control. If gambling becomes problematic, the support team or third-party help services should be contacted.
Security & Privacy
Royalzino employs encryption and secure data protocols to protect user information and financial transactions. The platform follows AML/KYC procedures and upholds data privacy standards as stated in its policies.
Licenses & Regulation
The casino is operated by RBGAMING N.V., registered in Curaçao, with its license for online games issued from Anjouan Gaming. The copyright and governing jurisdiction are stated as Curaçao in the Terms.
Changes to Terms
Royalzino may modify these Terms and Conditions at any time. Updated terms will be published on the site. Continued use after updates implies your acceptance of the revised rules.
